They say: "If you don't like the way something is done, change it." And that is exactly what we've done.
We believe that what sets us apart from the competition is the fact that we are owners as well who became frustrated with third party property management companies who failed to provide stellar services for residents.
We know that happy residents are the key for the business to work. As such, we provide a detailed approach to the following services:
At Centro, we know our reputation is our brand. That is why we strive for the best customer service for both residents and owners at every juncture.
See an example of our monthly report.Monthly Report
Above Market Occupancy Rates
Due diligence to include unit inspections, file audits
Resident Utility Billback
Financial Reporting; monthly reports
Staff training to include Fair Housing Compliance
Tailored Marketing Strategy Plan
Social Media Management
Resident Retention Programs
Leasing and Marketing Strategies